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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Francisco Barrera

September 12, 2023

5  out of  5 rating by Francisco Barrera
"I switched from Geico since their customer service was extremely terrible and Zenaida was extremely helpful. She answered all of my questions that I had regarding how the process of changing insurances and she also gave me a lot of advice on how to save money ! Her communication skills is what sold me and she gave me a really good quote that was better than the competition. I definitely recommend her to anyone looking to switch insurances since she was a really big help!"

Erika Jorquera

September 9, 2023

5  out of  5 rating by Erika Jorquera
"(Translated by Google) This company gave us very good customer service, thank you Ms.Zenaida for clarifying all our doubts and helping us find the best option for us. (Original) Esta compañía nos dieron muy buen atención al cliente, gracias Ms.Zenaida por aclarar todas nuestras dudas y ayudarnos a encontrar la mejor opción para nosotros."

Gabriel Mancillas

September 8, 2023

5  out of  5 rating by Gabriel Mancillas
"I recently had the pleasure of working with Zendida and State Farm Insurance. From beginning to end, I was impressed with the professionalism and expertise that Zendida offered. The agents were knowledgeable and provided sound advice throughout the process. They worked hard to answer any questions I had and made sure I understood all of my options. I highly recommend Zendida and State Farm Insurance to anyone looking for excellent customer service, affordable prices, and peace of mind."

Roy Medina

September 7, 2023

5  out of  5 rating by Roy Medina
"Great service from Zenaida on the team! She is very knowledgeable as she provided me details for coverage options and recommendations for quoting my auto insurance."

Alan Barbosa

August 23, 2023

5  out of  5 rating by Alan Barbosa
"Corina did a great job. She was atencious, prompt and helped me in a timely manner. I appreciate her help with my insurance. Thanks Corina!"

Luciana Mercado

August 22, 2023

5  out of  5 rating by Luciana Mercado
"Zenaida Monge did a fantastic job helping my family and I with an existing claim. She went out of her way to help us and connect us to the right departments. We were able to leave the office with some peace of mind knowing they are taking care of us. Very happy with her as my agent!!"

Nixon Mercado

August 21, 2023

5  out of  5 rating by Nixon Mercado
"Amazing service. I added my 3 vehicles, business, renters, and now new driver (my oldest is now driving) all with ease. The service is always friendly and Sal and his team are extremely professional. I was also notified in timely fashion that because I moved and they were no longer offering renters or homeowners insurance at this time. However, Sal forwarded me to someone who would Be able to help. I did get a policy, not with State Farm. Because Sal cares about his clients, he offered to help me regardless of the fact that State Farm will not offer me a renters policy. That right there goes a long, long way. Highly recommend. Thank you for everything."

Jon Kayden Hall

August 17, 2023

5  out of  5 rating by Jon Kayden Hall
"Sal immediately responded to my request for an insurance quote on two separate occasions. He is genuine, knowledgable, and service oriented. Highly recommend."

Tonya Zlock

August 17, 2023

5  out of  5 rating by Tonya Zlock
"Sal's the real MVP! He's not your average State Farm agent – he's like the insurance wizard you never knew you needed. Homeowners insurance? Think fires, storms, the whole deal – he's got you covered. His crew? They're the A-team of insurance. They walk you through the works, no jargon, just easy vibes. And get this, Sal doesn't bail after you're in. He's your go-to for claims too – the ones other agents chicken out on. If you're up for an insurance pro who's also your pal, it's Sal, hands down. Smart, friendly, and there for you. Insurance suddenly sounds cool with Sal!"

Wall to Wall Services

August 17, 2023

1  out of  5 rating by Wall to Wall Services
""Like a Bad Neighbor" State Farm General Insurance Company®: California New Business Update State Farm General Insurance Company®, State Farm’s provider of homeowners insurance in California, will cease accepting new applications including all business and personal lines property and casualty insurance, effective May 27, 2023. This decision does not impact personal auto insurance. State Farm General Insurance Company made this decision due to historic increases in construction costs outpacing inflation, rapidly growing catastrophe exposure, and a challenging reinsurance market Time to Change Insurance!"

Gerry Angulo

August 11, 2023

5  out of  5 rating by Gerry Angulo
"Zenaida was very helpful. She was very professional and answered all of my questions. She is great to work with. Thank you, Zenaida!"

Diana Castro

July 14, 2023

5  out of  5 rating by Diana Castro
"(Translated by Google) I totally recommend this insurance covers everything for which one wants to feel safe in case of an accident, in another insurance I paid almost double and did not cover my car, in addition to the fact that Miss Zenaida is very kind, she explains everything in detail, Thank you very much for your service, I am very happy with the insurance and I am happy with the excellent service I had, congratulations Zenaida for your great support, service and attention. (Original) Recomiendo totalmente esta aseguranza abarca totalmente todo por lo cual uno quiere sentirse seguro en caso de un accidente, en otra aseguranza pagaba casi el doble y no cubría mi carro, además de que la señorita Zenaida, es muy amable, te explica todo a detalle, muchas gracias por tu servicio,estoy muy contenta con la aseguranza y me voy feliz con el servicio tan excelente que tuve, felicidades Zenaida por tu gran apoyo, servicio y atención."

John C. Carrillo

July 11, 2023

5  out of  5 rating by John C. Carrillo
"My State Farm agent, Sal Cerda, is wonderful to work with--he is professional, courteous, and responsive to all my insurance needs. He answers my questions regarding my policy with patience and clarity. Also, I really appreciate how quickly he responds to my phone calls and emails. I would recommend Sal and his agency to anyone who asks me for a referral."

Marla Fernandez

June 29, 2023

5  out of  5 rating by Marla Fernandez
"My windshield was hit by a rock on the road & a crack began to form & become longer. I contacted Sal & he gave us the names of 2 glass companies. We made an appointment & the mobile service came out to replace the windshield. It was a seamless process! Thank you Sal & Stare Farm for your excellent customer service."

Alexis Sanchez

June 21, 2023

5  out of  5 rating by Alexis Sanchez
"(Translated by Google) Switch insurance to State Farm Insurance. The team of this very friendly location with Excellent Service, they helped me with everything I needed and all the questions I had. Super recommended. (Original) Cambie de aseguranza a State Farm Insurance. El equipo de esta locación muy amable con Excelente Servicio, me ayudaron con todo lo que necesitaba y todas las preguntas que tenia. Súper recomendable."

PhePhe Rose

June 10, 2023

5  out of  5 rating by PhePhe Rose
"Sal and his team offer great customer service. He was first handling my personal car insurance and we started talking, I realized he can help me with my business insurance. I switched providers and he's been great and easy to work with."

Jessie Atalig

June 9, 2023

5  out of  5 rating by Jessie Atalig
"I'm impressed with the level of politeness, professionalism, and the responsiveness that Rebecca Howcroft (Account Manager) had provided to me today. Her and Zenaida Monge have been working on a Policy issue and this morning after speaking with Rebecca she understood my immediate needs. Rebecca was true to her word and followed thru with her actions. She copied me on the email correspondence with the financial institution that I'm dealing with and that really impressed me. I appreciate Rebecca for her follow-up efforts today and I texted her stating that "I'm sure Sal is well aware of your value to his Team!...""

Amy Wiedenhoff

April 17, 2023

5  out of  5 rating by Amy Wiedenhoff
"Rebecca Howcroftid amazing! I was supposed to speak to 2 other agents, although Rebecca was front and center ready to great and insure me. I was in the office no more than 10 minutes and I was completely covered, not to mention thrilled with the personal service she showed. Rebecca, your family now and referrals are headed your way . Thank you so much."

Alex Lee

April 9, 2023

5  out of  5 rating by Alex Lee
"Sal and Rebecca helped me through the process of my first outside life insurance sign up plan. I have been granted a peace of mind. Thank you guys!"

Samantha Grantham

April 7, 2023

5  out of  5 rating by Samantha Grantham
"I started out with the whole life policy for my infant daughter— and Rebecca H. Made the whole process so easy and explained everything so well— it was a no brainer to get coverage with state farm through her for myself and the rest of my family,too! Highly recommend— !!!"

Melissa C

April 7, 2023

5  out of  5 rating by Melissa C
"Very quick response for quotes, Rebecca is always very helpful with any questions and a pleasure to talk with."

Jonathan Alva

February 27, 2023

5  out of  5 rating by Jonathan Alva
"Solid business acumen! We found Sal Cerda when trying to close escrow on a house and our previous SF agent dropped the ball providing Escrow with proof of insurability! Spoke with Re-best-a (Rebecca!), she explained to Sal our urgency, and had our home purchase insured 2 hours later! Rebecca has handled every single aspect of our insurance needs flawlessly! Needless to say, all of our policies are now under the roof of Sal Cerda, and the watchful eyes of Re-best-a!"

Amanda Schwartz

February 16, 2023

5  out of  5 rating by Amanda Schwartz
"I wish I could give Sal ten stars. He helped me with my auto and renters insurance, and was so helpful throughout the whole process. He helped me find better insurance and even lowered my rates. He walked me through each line of the insurance information, and explained to me what each meant. No insurance company has ever done that before! Sal really is the best you can get for insurance! Go contact him now!"

Andrea Bonecchi

February 11, 2023

5  out of  5 rating by Andrea Bonecchi
"(Translated by Google) The team is very professional, the attention is very warm and the establishment is very clean. I thank Jonathan for answering and resolving my questions about the policies and services I needed with the best attitude and willingness to guide me. 10/10 🙌🏻 (Original) El equipo es muy profesional, la atención es muy cálida y el establecimiento muy limpio. Le agradezco a Jonathan que atendió y resolvió mis dudas sobre las pólizas y servicios que necesitaba con la mejor actitud y disposición para orientarme. 10/10 🙌🏻"

Guadalupe Padilla

February 7, 2023

5  out of  5 rating by Guadalupe Padilla
"(Translated by Google) I would definitely give it a 20 star and not 5; looking for life insurance for my youngest daughter, and the representative Zenaida, thank you, I'm sure it was the best choice I made, they help you with any questions and it helps me a lot that they have bilingual representatives who helped me in Spanish for my life insurance. (Original) Definitivamente le daría un 20 estrellas y no 5; buscando seguros de vida para mi hija menor, y la representante Zenaida, gracias estoy segura que fue la mejor elección que hice, te ayudan en todo cualquier duda y me ayudo mucho que tiene representantes bilingües que me ayudaron en español para mi seguro de Vida."